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Commercial Cleaning Service and Facility Service Solutions
With The OneSource Advantage
Before hiring OneSource, many of our customers viewed facilities services as a commodity. Something to bid out, with the lowest bidder winning. After experiencing OneSource's expertise at providing solutions, those customers now view us as their resource manager. They have discovered that our services amount to much more than a mop hitting the floor.
Facilities service is not rocket science. For optimum results, however, a service company must pay great attention to detail. That's the tricky part. And that's where OneSource's expertise stands out. Here's how our process contributes to your success.
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HOW OUR PROCESS
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MEANS YOUR SUCCESS
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Management
 Collective expertise, dedication to customers, adherence to best practices, site managers who know how to manage service workers
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You'll have a high comfort level and a quality, long-term relationship with us. No need to put out annual bids to get a fair price. We've gone through the learning curve so you don't have to.
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Quality
Proven methods for standardized training and work processes, e.g., a color-coded system and illustrated instructions for non-English speaking workers, bi-lingual supervisors, inspections, accountability, ISO 9001:2000, private label chemical program, the right equipment
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You won't need to actively manage us because you'll feel confident that your job is done right every time.
Preventative maintenance saves you money on costly repairs and keeps your systems up and running efficiently.
Our cleaning processes help to maintain the life of your building
Your customers and employees will appreciate your well-maintained, clean environment.
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Trust
Liability protection, safety, trustworthiness
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Rest assured that you're in good hands. Your facilities, employees and customers are safe with us. You'll recognize us by our uniforms, which will also help you project a professional image at your facility.
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Technology
Back office systems, on-going investments in our systems infrastructure and "always on" communications (cell phones, pagers)
Expertise at installing latest technology for customers
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Save time on service-related administrative tasks and enjoy speedy response to emergencies and special requests.
We stay up on current technology so you don't have to. The right systems will save you money while enhancing monitoring and quality control.
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Resources
Flexibility, scalable, custom services
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You pay only for the manpower you need. We add or reduce staff according to your needs, whether expected (e.g. seasonal) or unexpected. Your schedule is accommodated: no inconveniences to your team, customers or visitors. You get a single point of contact and single vendor pricing advantages.
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Pricing
RFP process: detailed specifications and pricing.
Total cost management and transactional excellence: We identify non-core transactions in a customer's environment and provide solutions. We understand the idiosyncrasies of scheduling, staffing, turnover, processing work orders and other variables, and continually monitor costs and performance at a very detailed level.
Exception reporting every 48 hours means we spot inefficiencies and make immediate corrections.
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No surprises. Beginning with the RFP, you tell us what you expect, and our pricing is based on meeting those expectations.
You'll find out ways to reduce unnecessary costs plus get a fair price for our services. You can be confident that your money is being carefully and wisely spent.
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